Terms of Use

Please read the following terms of use carefully. The entry and browsing of the websites of opticaloutlet.gr (hereinafter “Website”) and their use is considered as unconditional acceptance of these Terms of Use. If you do not agree to the terms of use, please do not browse the Websites.

These terms of use are subject to change, so it is recommended that you update them each time you visit the Website.

• CONTENT AND AVAILABILITY OF THE WEBSITE: The Websites contain information about the activity of opticaloutlet.gr, its employees, business associates, customers and the products it distributes in the Greek market. Opticaloutlet.gr is not obliged to maintain the Websites and may terminate their operation or modify them at any time. Access to the Websites may not always be possible due to their modification or upgrade.
• SECURITY: Although it constantly conducts checks for the integrity of the Websites, opticaloutlet.gr can not guarantee that they are free from any kind of digital viruses or other types of files with destructive properties. The user must make the necessary checks and use the necessary protection systems (such as programs against digital viruses, firewalls, etc.) to ensure that the use and browsing of the Websites will not cause his computer to be infected by similar types of files. Opticaloutlet.gr is not responsible for any damage from access to or inability to access the Websites or the information contained therein.
• ACCURACY OF INFORMATION: opticaloutlet.gr makes every effort to verify the accuracy of the information contained in the Websites. Opticaloutlet.gr does not provide any guarantee or make any claim regarding the content of the Websites, such as, indicatively, that it is current, accurate, complete, or suitable for a specific purpose or that the results that will result from its use will not contain errors. The use of the information contained in the Websites is at the sole responsibility of the user.
• REFERENCES TO THIRD PARTY WEBSITES: The Websites may contain, for the convenience of the users, references to third-party websites through hyperlinks. It is also possible to access the Website that can be achieved through similar links from websites. Opticaloutlet.gr does not control the websites of third parties, does not provide any assurance about their content nor is it responsible for any damage caused by them or their content. The reference to third-party websites does not constitute nor can it be considered as approval or acceptance of their content by opticaloutlet.gr. The use of these websites is the responsibility of the user and in accordance with the terms of use.
• INTELLECTUAL PROPERTY: The intellectual property in the content of the websites, including indicatively the texts, files, documents, images, graphics, and code as well as the general “feel” of the websites, belongs to opticaloutlet.gr or its suppliers. The copying or printing of all or part of the Websites is permitted only for private use and only on condition that any indications indicating the existence of copyright will not be altered or deleted. Any other use, reproduction, modification, falsification or distribution, in whole or in part, of the Websites is prohibited without the prior written permission of opticaloutlet.gr.
• INDUSTRIAL PROPERTY: All product names contained in the Websites, the name of opticaloutlet.gr and the companies with which it cooperates, the brands and the photos of the products, and any other element, verbal or visual, that distinguishes products or producers or distributors of products are protected by the applicable provisions on industrial property and their use, imitation or falsification in any way without prior written permission is prohibited.

Opticaloutlet.gr does not claim rights to the trademarks or related rights of third parties contained in the Websites. These trademarks of third parties are displayed exclusively to identify the respective products and in no case their use by opticaloutlet.gr is considered as a claim for rights over them or as an association of any kind with the holders of these rights.

• MINORS: The Websites are intended for use by adults only. Opticaloutlet.gr does not knowingly collect data from users who belong to or concern minors.
• ILLEGAL USE: The use of the Websites for the transmission of defamatory, offensive, or threatening material or material that violates the rights of third parties as well as the sending of messages with similar content is prohibited. Any such use or shipment will be prosecuted by all legal means.
• COMPENSATION: The user accepts that he is liable to compensation of opticaloutlet.gr, its executives, and employees for any damage and expense due to the unauthorized use of the Websites or the violation of these Terms of Use and that it is obliged to provide any necessary assistance to the above persons to deal with claims arising from these causes.
• PARTIAL INVALIDITY: If any article of these Terms of Use is deemed inapplicable, in whole or in part, the validity and application of the other articles are not affected.
• EXERCISE OF RIGHTS: Any non-exercise of the rights of opticaloutlet.gr by these terms does not constitute nor can it be interpreted as a waiver of these rights. In case of illegal or contrary to the present terms of use of the Websites, opticaloutlet.gr reserves the right to claim compensation for any damage.
• INTERPRETATION: The headings of the articles of these Terms of Use are for the convenience of users only and do not affect in any way their interpretation. The interpretation of any term of these Terms of Use is not affected by its position within any article or by the position of this article in relation to the other articles.
• CAPACITY – APPLICABLE LAW – JURISDICTION: The Websites have been created in accordance with Greek law. These Terms of Use and any modification thereof, as well as any dispute that may arise from them, are governed by Greek law. Greek law and the Greek courts are competent for any dispute that may arise from the use of the Websites.

Returns / Product Substitutions

Returns are accepted if the product is intact within 14 calendar days from the date of receipt.

In any case, the return/substitution or replacement is possible under the following conditions:

The product has not been used.

The product is accompanied by all the necessary documents proving the transaction.

The right of return does not apply to:

(a) products that are not eligible for return for health reasons and which have been unsealed after delivery, such as personal care items.

(b) products used, e.g. contact lenses, or the order has been placed incorrectly by the customer

(c) defective products or products in which there is a lack of agreed quality, which are covered by their respective warranties

No refunds

The Return of the product by Courier (ELTA) is done with the current shipping charge from the customer.

Product replacement with the current shipping charge.

Return with any other courier company charges the customer with the corresponding charge.